291jili Privacy Policy for Philippine Members

How We Collect, Use, and Protect Your Information

Your privacy matters to us. This Privacy Policy describes how 291jili collects, processes, stores, and protects the personal information of members registered on our Philippines-based mobile entertainment platform. By creating an account and using our services, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012. If you have any questions about how your data is used, please refer to the contact details provided at the bottom of this page. We review and update this policy periodically, and any changes will be published here with a revised effective date.

1. What Information We Collect

When you register and use the 291jili platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and preferred payment details such as your GCash number or Philippine bank account information. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. We do not collect sensitive personal information beyond what is strictly required for account verification and transaction processing. All data collection is done transparently, and you will always be informed of what we collect at the point of registration.

2. How We Use Your Information

The personal information we collect is used exclusively to operate and improve the 291jili platform for members in the Philippines. Specifically, we use your data to verify your identity during registration and withdrawal requests, to process deposits and payouts in Philippine Pesos, to send you account-related notifications such as transaction confirmations and security alerts, and to comply with our legal and regulatory obligations. We may also use aggregated, anonymised data to analyse platform usage trends and improve our mobile sports betting and casino-style entertainment features. We do not use your personal data for unsolicited marketing communications unless you have explicitly opted in to receive promotional updates. You may withdraw your consent to receive marketing messages at any time by contacting our support team.

3. Sharing Your Information

291jili does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data protection laws. We may also disclose your information to law enforcement authorities or regulatory bodies if required to do so by law, court order, or to protect the rights and safety of our members and the platform. In all cases, we share only the minimum amount of information necessary to fulfil the specific purpose.

4. How We Keep Your Data Secure

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 291jili platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information remain protected in transit. Our servers are hosted in secure data centres with restricted physical and network access, and we conduct regular security audits to identify and address potential vulnerabilities. Member accounts are protected by password authentication, and we strongly encourage all Filipino members to use a strong, unique password and to enable any additional verification options available on the platform. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and members are also responsible for keeping their own login credentials confidential.

5. How Long We Retain Your Data

291jili retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Financial transaction records, identity verification documents, and account activity logs may be retained for a minimum of five years to comply with anti-money laundering regulations and other legal requirements applicable to online entertainment platforms operating in the Philippines. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you close your account, we will begin the data retention countdown from the date of account closure, subject to any outstanding legal or regulatory obligations. You may request information about the specific retention periods applicable to your data by contacting our support team using the details provided on this platform.

6. Your Rights as a Member

As a registered member of 291jili based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of data processing, to request that we restrict how we use your data in specific circumstances, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team using the contact details provided in the footer of this page, and we will respond to your request within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can process them, to ensure the security of your account and data.

7. Cookies and Tracking Technologies

The 291jili platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session when you are logged in, and gather anonymised analytics data about how members use the platform. Cookies are small text files stored on your device that help us remember your preferences and keep you securely signed in during your session. We do not use cookies to track your activity across third-party websites or to serve targeted advertising. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain platform features. By continuing to use the 291jili platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. We do not share cookie data with external advertising networks or data brokers.

8. Contact and Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 291jili handles your personal data, please reach out to our support team using the contact details listed in the footer of this page. We are committed to addressing all privacy-related enquiries promptly and transparently. This policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will publish the updated policy on this page with a revised effective date, and where appropriate, we will notify you directly via your registered email address. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.